Payment Policy – Luvella
Thank you for shopping with Luvella . This Payment Policy explains the methods and terms of payment available on our website.
Accepted Payment Methods
We accept the following secure payment options:
- Visa
- Mastercard
- American Express (AMEX)
- PayPal
- Google Pay
- Afterpay
- Apple Pay
All payments must be made in Australian Dollars (AUD).
Payment Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information. Transactions are encrypted and processed through trusted third-party payment gateways.
Billing Information
Please ensure that all billing details provided at checkout are accurate and up to date. Incorrect or incomplete information may result in delays or order cancellations.
Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email containing your order details and receipt. If you do not receive this email within a few minutes, please check your spam/junk folder or contact us for assistance.
Payment Issues
If your payment fails or is declined, please verify your card details or try an alternative payment method. Should you continue experiencing issues, feel free to contact our support team.
Contact Us
For any payment-related inquiries, please contact us at:
📧 support@luvella.com.au
