Contact us

Returns Address (Mail Only – No Walk-In Returns):
Unit 6/12 Homepride Ave
Liverpool NSW 2170
Australia
Online store only. No in-person visits.
Email: support@luvella.com.au
Phone: +61 468 355 249
Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM.

We aim to respond to all emails within 24 hours.

Have a question? Visit our  Frequently Asked Questions  page for quick answers.